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Bad Moderators

"Read the rules and stick to them. This is your last warning." This is not how a good forum moderator/admin handles issues.
By taking the time to explain to the user what they are doing wrong, and how to do it correctly, not only do you stand to solve the issue, but you also may learn why the issue occurred in the first place. Maybe they couldn't find the rules, maybe the rules were unclearly written (can't stress this one enough), maybe this user is from another country and your rules aren't translating well through certain services. The reason why some moderators and administrators quickly resort to threats, rather than take the time to properly deal with the issue is because it's time consuming. The reality is, if you don't have the time to deal with each rule breaker properly, your moderator team is too small, and that's the real problem. What's worse is that you've now created a hostile tone for your community which will hurt it in the long run.

This post is released under the Comprehensible Open License 1.0.
Comprehensible Open License 1.0: Material published under this license can be modified, forked, incorporated into other works, and distributed, provided the material remains under this license. Material published under this license is free of charge! Material published under this license is bound to the license release number it was published under. Material published under this license is provided as is. The author of material published under this license shan't be held liable for any negative occurrences that arise from use of the material the author published under this license.

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Copyright © James Daniel Marrs Ritchey.

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